RETURNS POLICY

Wall Blush does not offer returns for any reason other than a damaged or defective print. All purchases are made to order and your order is made just for you. For a return, we require a picture of the entire mural laid out on the ground and zoomed images of any defects. Due to varying installation methods, any partially installed murals will not be refunded. For this reason, we urge you to lay our your product on the floor as soon as it arrives and inspect it before installation. We do not accept returns or exchanges for any reason after installation is started .

DOMESTIC SHIPPING POLICY

All orders are processed within 4-6 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed 4-6 additional days for processing. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. Shipment method Estimated delivery time Shipment cost is calculated by UPS.  Delivery delays can occasionally occur.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES & TAXES 

WALLBLUSH.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES / LOST AND STOLEN PACKAGES 

WALLBLUSH.com is not liable for any products damaged or lost/stolen during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.  

WALL BLUSH TERMS OF SALE POLICY

I understand that the product I am ordering is made custom to the supplied requirements in this order and that I have properly measured and rounded up my measurements to ensure full coverage.

I understand that while it is possible and common to add to an existing order, WALL BLUSH is in no way responsible for slight color variances between the different orders that were processed at different times.

I understand that most all WALL BLUSH patterns do not repeat at a 24-inch interval like traditional wallpaper. Most of our patterns repeat every 50-100 inches making each panel completely unique. In order to successfully add additional panels to an existing order, it is important that you provide your previous order number as a reference and a detailed description of the panels you are requiring in the note section at checkout. Failure to add detailed notes will most likely result in you receiving non- refundable panels that do not continue or match where you left off.

I understand that once my order is processed by WALL BLUSH and supplied to the shipping carrier you the customer are supplied a tracking number. At this time I acknowledge that if packages are lost damaged or stolen, the responsibility remains with the carrier. Although we are willing to help assist your claim with the shipping carrier WALL BLUSH will not be liable for any lost, damaged, or stolen packages.